Refurbished devices
You can find refurbished devices on Wallapop that have passed a technical check performed by a certified seller.
You will be able to identify these items on the Wallapop wall because they have this green icon.
In the item details you will find information about the external condition of the phone, the state of the battery and the technical details. For more information on how you can buy these products check: Purchases of refurbished devices.
Returns and warranty
When you buy a refurbished devices, you will have a 30-day return window and 1-year warranty.
During the first 30 days you can request a refund or a repair of the device. After the 30 days and during the one year warranty period you will be able to open a claim if you detect any fault in the device due to a defective product. *exclusions may apply
For more information, please see: Return policy and warranty for refurbished products.
Shipping
Shipments of refurbished devices are made through the Wallapop Shipping system.
Shipping costs for your first purchase of refurbished devices will be free of charge for you as the buyer.
For more information about shipping of refurbished devices see: Shipping of refurbished devices.
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