If there is a pickup attempt and the order cannot be picked up, the transaction is cancelled and must be performed again.
If there is an error with the pickup address, please see this article: Incorrect pickup address
Remember to have your tracking code at hand as we will ask you for it when you send your request.
In case you need to contact us, remember to have at hand the Wallapop shipping tracking code as we will ask you for it at the time of sending your request. You will be able to see it on the web or in the app, by accessing the transaction in progress from the "You" section, in the Purchases/Sales section.
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