Most errors that may arise in chat (unable to send messages, chat without content, etc.) are due to a poor Internet connection.
Therefore, to solve these problems, we recommend that you follow these steps:
- Check that you have a good Internet connection.
- Restart your router if you are using a Wi-Fi connection.
- Check that you have the latest version of the Wallapop app installed by visiting the Apple or Android app store.
- Check that your mobile device does not have full memory.
- Log out of Wallapop and log back in.
- Delete the app and reinstall it on your mobile.
- Alternatively, we suggest you try using the chat via the website www.wallapop.com