To start selling, you need to activate the shipping option in your ads
- You will be notified that someone has bought your product.
- Choose your preferred shipping method to generate a shipping label.
- You have 5 days to ship your product, depending on the shipping method you choose.
- Track your shipment in the app or on the Wallapop website or shipping trackers (CTT, DPD). If the buyer has chosen a collection point, they have 2 to 10 days (depending on the carrier) to pick up the package; if they don't pick it up after this period, it will be returned to the sender.
- Upon receipt, the buyer has 48 hours to check that the product complies with the contract.
- After this time or if the buyer selects the “All OK” option, they will receive the money immediately in their wallet.
Your shipments protected
Wallapop Protection provides an easy and worry-free shopping experience through our shipping service.
Some of these conditions do not apply to “Warranty” or reconditioned products. For more information about the shipping of this type of products, please check: Shipping of products with "Warranty" |
Consulta los términos y condiciones en el siguiente enlace: Términos y Condiciones de uso de Wallapop.